Refund policy
Returns & Refunds
At POD, we craft every piece to order. Below is everything you need to know regarding returns, replacements, and refunds.
✓ 100% Guarantee on Quality Defects
Received a damaged, defective, or incorrect print? We offer immediate replacements or full refunds within 30 days of receipt.
Steps to claim:
- Snap clear pictures showing the defect.
- Email pictures & your Order ID to v7w5jb1amr4ejpv7xy2r@hotmail.com.
- Receive your replacement tracking or refund notification within 24-48 hours.
↺ Custom Order Policy (Size & Mind Changes)
Because items are printed individually upon checkout, we cannot accept general returns for size errors or change of mind. We strongly recommend reviewing our sizing chart. If sizing issues occur, contact support for custom assistance.
⏱ Order Cancellations
Orders can be edited or cancelled within 4 hours of placement. After 4 hours, orders enter the printing pipeline and cannot be revoked.